With the growing number of cases concerning identity theft and other forms of cyber-oriented crime, more people are taking steps to protect their privacy online. If you’re reading this, then you’re probably wondering if you can rely on a VPN (Virtual Private Network) service called “Trust Zone” to provide the privacy and protection that you need. We've prepared a Trust Zone VPN review to help you get into the pros and cons of this VPN.
How Good is Trust.Zone VPN?
As far as VPN services are concerned, Trust Zone seems to know their stuff as they’ve been around for quite some time (since 2014). The people behind the business are a company called Trusted Solutions, LLC, which is based in Seychelles—a country in East Africa that has no data retention laws.
Like most other VPN companies on the market, Trust Zone does not shy away from making bold claims about what they can do for their users. On their website, they claim to be a genuinely anonymous VPN that makes users “invisible” online. However, is that truly the case and is that enough to make TrustZone a good choice for a VPN service?
We encourage you to read on as we get into the specific pros and cons of using Trust Zone VPN and how to install the service on your device. Only then can you decide whether or not it’s an option worth considering.
Trust Zone VPN Review — The Pros
Beyond the reach of anglophone intelligence communities
As mentioned earlier, Trust.Zone VPN operates from Seychelles (particularly on the island of Mahe), which currently has no data retention laws. This is a big boon for users who are primarily concerned about their privacy. Operating from this location means that they are outside the jurisdiction of anglophone intelligence communities like the 14 eyes alliance—an international agreement between 14 countries to share intelligence as needed.
Members of the 14 eyes alliance include the following:
- United States
- Canada
- New Zealand
- Australia
- United Kingdom
- Denmark,
- France
- Netherlands
- Norway
- Germany
- Belgium
- Italy
- Spain
- Sweden
If you’re using a VPN service that is based in any of the countries mentioned above, then you are not truly anonymous. Companies from these regions are required by law to collect information on their users over a certain period and abdicate data to local authorities if requested to do so. Fortunately, this is not the case with Trust Zone VPN.
No data logging policy
Most VPN companies claim to log no information on their customers, citing anonymity as a primary benefit. That said, many of them employ strategies to circumvent this rule by burying the details in their privacy policy. As a result, most users are surprised that their VPN company is keeping a record of the information that they want to hide, whether for marketing or to sell to third parties.
In the case of Trust.Zone VPN, their privacy policy states that the only information that they collect from their customers is an email address. They do not keep a record of their customer’s name, address, contact number, IP address, and any other personal information that undermines privacy.
As of the time of writing, there are no verified reports of complaints from customers concerning violations of their zero logs policy. This would suggest that Trust Zone means business when it comes to keeping its users genuinely anonymous online.
Up-to-date data security and encryption protocols
Of course, safe jurisdiction and a strict no-logging policy mean nothing if a VPN lacks the technology to protect the information of users. Fortunately, TrustZone VPN has such solutions in ample supply and has left no stone unturned when it comes to ensuring the privacy and data security of users.
Trust Zone VPN uses the OpenVPN protocol, which is widely recognized as the gold standard in the VPN business. This data security protocol is open-source and continuously updated to deal with current and future data security threats. Coupled with AES-256 encryption, Trust.Zone’s data security protocols are practically unbreakable and on par with those used by major banks and government agencies.
Trust Zone also offers users the option to switch to L2TP (Layer 2 Tunnelling Protocol), which is an older and less secure protocol. That said, the latter can be useful for most users who are on devices that don’t support OpenVPN.
No malware and IP leaks
When you rely on virtual private networks to keep your information safe, the last thing you want is your VPN service telling you that your connection to the Internet is secure when it isn’t. That’s precisely what happens during an IP leak—an error in the server causes the VPN tunnel to collapse, exposing all of your personal information. Malware can likewise breakthrough VPN security protocols and steal sensitive information from users and leak them to unscrupulous individuals and organizations.
You can check for IP leaks by using several online tools such as https://ipleak.net/ and http://dnsleak.com/. Similarly, you can scan your device for malware with your preferred anti-malware software. In our case, TrustZone VPN tested negative for both IP leaks and malware infections. Hence, it is safe to say that users of the VPN service don’t have to worry about the issues described above.
Decent server speeds
Users can always expect a reduction in Internet speeds with a VPN active. Unlike most other VPN companies, TrustZone VPN acknowledges this fact on their FAQ page.
Trust.Zone VPN even provides recommendations on what users can do to improve connection speeds with their VPN active. In general, they recommend connecting to a VPN server that is closest to your location.
Of course, server optimization is also a crucial factor that ultimately determines VPN Internet speeds. In our tests, we found that this is something that TrustZone does remarkably well. Drops in download speeds are kept within acceptable levels (29-37%) while upload speeds hovered at around 13-31%.
Works with Netflix
Most VPN services on the market don’t work with Netflix and are unable to bypass their geo-blocking restrictions. This is because they employ powerful anti-VPN software to identify and block IP addresses that attempt to circumvent their content restrictions.
Imagine our surprise when we found that all the TrustZone VPN servers we tested worked flawlessly with Netflix. This makes them a member of a rare group of VPN services with the capability and resources to keep up with Netflix’s anti-VPN software.
Supports torrenting
Most VPN services on the market don’t support torrenting or P2P (Peer-to-Peer) file-sharing as it presents a significant strain on server resources. Torrenting also exposes the user to a wide range of cybersecurity threats. Fortunately, this does not seem to be a problem for TrustZone VPN because they allow users to upload and download torrents with no restrictions on any of their servers.
Plenty of server options
At the time of writing, TrustZone VPN operates 164 servers across 88 server locations from around the world. The more servers you have, the more versatile your options for anonymous browsing and accessing geo-blocked content from around the world.
Affordable and user-friendly
Another great thing about choosing TrustZone for a VPN service is that it is cheaper than most other VPN services and remarkably easy for beginners to set up and use. Prices start at $8.88 per month with an option to sign-up for a 2-year subscription at $2.88 per month.
To get started, all that you need to do is download the compatible VPN software from their setup page, and you can start using the service within minutes.
Works with most internet devices and platforms
TrustZone supports most major platforms and operating systems to get users connected to their VPN service with relative ease. They even cater to less popular options such as routers, Smart TVs, Amazon Fire Stick, and gaming consoles like Xbox and Playstation.
Trust Zone Review — The Cons
At this point, you’ve undoubtedly heard a lot of great things about TrustZone VPN that it seems there’s hardly any downside to choosing their VPN service. That said, no VPN company is perfect, and we’ve uncovered a few cons that are worth considering.
Customer support limited to email and not available 24/7
As you can see above, the entirety of Trust.Zone’s customer support is limited to an email ticketing system. Their support staff isn’t even available 24/7, which means that it can take days for users to get a response for their query. That said, they do offer a comprehensive FAQ page and troubleshooting guide to help with most concerns. Still, if you find comfort in knowing that you can always get in touch with someone at any time via phone or chat, then you might want to consider giving Trust.Zone a hard pass.
Restrictive free trial and money-back policy
While it’s great that Trust.Zone VPN offers a 10-day refund policy; it is, by far, the most restrictive money-back policy we’ve seen from a VPN company. For one thing, users must notify the Company within 10 days to issue a refund request. Also, you must not have used more than 1GB of bandwidth to become eligible for a refund.
Such restrictions severely limit what new users can do to test the capabilities of the VPN service and whether it genuinely suits their needs.
How to Install Trust.Zone VPN
Has our Trust.Zone VPN review helped you determine this VPN is the ideal service for you? If so, then you’re probably wondering about what you need to do to get the VPN running on your device. The good news is that it’s not as difficult as you might think, even if you have no experience with VPNs.
1. Download the VPN app for your device
Assuming that you already have an account with Trust.Zone VPN, you should already have the login information needed to access their VPN service (username and password). The next step is to download the compatible VPN software from their setup page. In this example, we’re citing the Windows version of their VPN app.
2. Install the VPN software on your device
Open the downloaded file on your device and allow the setup process to complete, which should only take a few minutes.
3. Open the VPN app and log on to the service
Once the installation process is complete, you can launch the Trust. Zone VPN app, and it’ll ask you for login credentials. Supply the necessary information, and it should take you to the Trust. Zone dashboard.
4. Activate the VPN connection
From here, you can see all the pertinent information about your VPN connection. To activate the VPN service, click on the large Yellow Trust.Zone button and the app will automatically connect you to the fastest VPN server available based on your location (real).
Choosing a VPN server
Alternatively, users have the option to choose a specific VPN server regardless of your actual location. Click on the “Servers” tab at the bottom of the screen, and it’ll give you a list of servers to choose from. Click on the server of your choice to establish a VPN connection.
At this point, you should now have Trust.Zone VPN installed and running on your device. Note that the installation process may differ depending on the device you’re using. For instance, on Android, you install the Trust.Zone app, just like you would any other Android app via the Google Play Store.
Summary
So how good is Trust Zone VPN, and would we recommend it? Indeed we would as the latter has proven itself to be a dependable VPN service. Save for a few quirks, Trust.Zone VPN does many things right. Installation was a breeze, and the experience is more than acceptable for average users. Additionally, it supports features (torrenting and Netflix) that are often missing among higher-priced VPNs.
